This Privacy Policy explains how Chai Builder ("we," "us," or "our") collects, uses, discloses, and safeguards your information when you visit our website (chaibuilder.com) or use our services, including our website builder tools, templates, and related features. By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Effective Date" at the top. Your continued use of the services after we post any modifications constitutes your acknowledgment of the changes and your consent to abide by the updated policy.
We collect information that you provide directly to us, as well as data generated through your use of our services. This includes:
Personal Information: When you create an account, sign up for newsletters, or contact us, we may collect details such as your name, email address, phone number, billing information, and company details.
Usage Data: We automatically collect information about your interactions with our platform, including IP address, browser type, device information, pages visited, time spent on pages, and referral sources.
Content Data: As a website builder, we store the content you create, such as website designs, images, text, and custom code uploaded to our platform.
Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance user experience, analyze trends, and administer the website. You can manage cookie preferences through your browser settings.
We do not collect sensitive personal information unless it is voluntarily provided by you for specific purposes, such as payment processing.
We use the collected information for various purposes to operate and improve our services:
To provide and maintain our website builder platform, including account management, customization features, and technical support.
To process transactions, such as subscriptions or payments for premium features.
To communicate with you, including sending service updates, promotional materials, and responses to your inquiries.
To analyze usage patterns and improve our services, such as optimizing templates or adding new tools based on user behavior.
To ensure security, prevent fraud, and comply with legal obligations.
We may also use aggregated or anonymized data for research, marketing, or statistical purposes without identifying individual users.
We do not sell your personal information to third parties. However, we may share your data in the following circumstances:
Service Providers: With trusted vendors who assist us in operating our services, such as hosting providers (e.g., Vercel or Supabase), payment processors, or analytics tools. These providers are bound by confidentiality agreements.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
Legal Requirements: If required by law, such as to comply with a subpoena, court order, or regulatory request, or to protect our rights, property, or safety.
With Your Consent: For any other purpose with your explicit permission.
We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. This includes encryption for data in transit and at rest, access controls, and regular security audits. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.
You are responsible for maintaining the confidentiality of your account credentials and for any activities that occur under your account.
Depending on your location, you may have certain rights regarding your personal information, such as under India's Digital Personal Data Protection Act (DPDP), GDPR, or CCPA:
Access and Correction: Request access to or correction of your personal data.
Deletion: Request deletion of your data, subject to legal retention requirements.
Opt-Out: Opt out of marketing communications or certain data processing activities.
Portability: Request a copy of your data in a structured, machine-readable format.
To exercise these rights, contact us at privacy@chaibuilder.com. We will respond to verifiable requests within a reasonable timeframe.
You can also control cookies and tracking through your browser settings or by opting out of interest-based advertising via tools like the Network Advertising Initiative.
Our services are not intended for children under the age of 13 (or 16 in certain jurisdictions). We do not knowingly collect personal information from children. If we become aware of such collection, we will take steps to delete the information.
Chai Builder is based in India, but we may transfer data to other countries for processing. We ensure that such transfers comply with applicable data protection laws, using mechanisms like standard contractual clauses where necessary.
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, or enforce agreements. When data is no longer needed, we securely delete or anonymize it.
If you have questions about this Privacy Policy or our data practices, please contact us at:
Chai Builder
Airloop Technologies LLP
Pune, Maharashtra, India
Email: privacy@chaibuilder.com
This Privacy Policy is governed by the laws of India, without regard to conflict of law principles. Any disputes arising from this policy will be resolved in the courts of Pune, Maharashtra.
